30-Day Money Back
Guarantee
All products we sell carry a 30-Day Money Back Guarantee.
You must be completely satisfied with your purchase or you may return it — or the unused portion — within 30 days for your money back.
LIMIT: This guarantee applies to a purchase of up to 3 units of the same item. Bulk purchases are not covered by this guarantee.
SHIPPING CHARGES: For all U.S. (zip code) addresses we also refund the standard shipping charge you paid if the item being returned was the only item included in that particular order.
We do not refund shipping charges on expedited orders which were shipped by a private carrier at your request.
CANADIAN ORDERS: Canadian orders are covered by the same policy as US (Zip code) orders.
OTHER FOREIGN ORDERS: Except for U.S. and Canadian orders, shipping charges will NOT be refunded.
To receive a refund, return your purchase (or the unused portion) to:
Customer Service Dept.
Petcare Animal Hospital
PO Box 1030
Woodridge, NY 12789
Thank you for your business!
 Phil Goutell
Customer Service Manager
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